Epic Water Filters Outdoor Adventure Filter
I received my filter quickly, it works as it should... i have no complaints! Really happy with this bottle and the customer service — I chatted on the website because I needed to figure out what type of filter would be best for my travels and someone answered quickly and was very helpful. Thank you!
Love the product, travel mug, and love that no matter what they are always ready to help.
Outdoor Adventure Replacement Filter
Bought a subscription for water bottle filter the pitcher filter. Got an email stating my filters had been delivered to my mailbox. I have a locking mailbox and the package never would have fit inside because it only has a small mail slot and needs a key to open. The package was clearly delivered to the wrong address. I emailed epic water and they told me they would reship me replacements, they then only sent me the one water bottle filter and not the pitcher filter so I’m out $36. And still no Epic Nano Replacement Filter! Losing money and not getting decent customer service.
The bottle is very handy and the customer service is great. They even replaced the entire produce free of charge when I had a problem with the seal in the lid leaking.